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Browse our library of resources to help you improve your approach, planning and execution of loyalty, employee experience, incentive and reward strategies.

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Resources Applied Behavioral Science Self Assessment
Tools
Applied Behavioral Science Self Assessment

Our team of behavioral scientists created an assessment to find out how if your loyalty, employee experience, sales or channel program is scientifically sound. Take our assessment to find out.

Behavioral ScienceData ScienceEmployee EngagementIncentivesLoyaltyProgram Design
Tools
Applied Behavioral Science Self Assessment

Our team of behavioral scientists created an assessment to find out how if your loyalty, employee experience, sales or channel program is scientifically sound. Take our assessment to find out.

Behavioral ScienceData ScienceEmployee EngagementIncentivesLoyaltyProgram Design
Video Cautious Commerce Employee Experience
Video
Cautious Commerce: How Crisis Changed The Employee Experience

Download this white paper to discover three methods for adopting an employee-centric business strategy to keep your business moving forward.

Behavioral ScienceEmployee EngagementRecognitionStrategy
Video 3 Methods for Adopting Employee-Centric Business Strategy
White Paper
3 Methods for Adopting an Employee-Centric Business Strategy

Download this white paper to discover three methods for adopting an employee-centric business strategy to keep your business moving forward.

Behavioral ScienceEmployee EngagementRecognitionStrategy
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Resources 3 Key Elements to Engaging with Consumers White Paper
White Paper
3 Elements to Connecting with Consumers in Crisis

Download this white paper to discover three key elements to adopt when connecting with your consumers during times of crisis.

Behavioral ScienceLoyalty
Video
Cautious Commerce: How Crisis Has Changed Customers

Brands eager to shift into recovery mode first need to ask one critical question: What does this mean for our customers? Watch this video to learn more.

Behavioral ScienceLoyaltyStrategy
Video 3 Methods for Adopting Employee-Centric Business Strategy
White Paper
3 Methods for Adopting an Employee-Centric Business Strategy

Download this white paper to discover three methods for adopting an employee-centric business strategy to keep your business moving forward.

Behavioral ScienceEmployee EngagementRecognitionStrategy
Video Cautious Commerce Employee Experience
Video
Cautious Commerce: How Crisis Changed The Employee Experience

Download this white paper to discover three methods for adopting an employee-centric business strategy to keep your business moving forward.

Behavioral ScienceEmployee EngagementRecognitionStrategy
Managing Your Channel Program in Crisis
White Paper
Managing Your Channel Program in Times of COVID-19

Download this white paper to discover strategies to build a strong channel partnership and continue to provide value during times of crisis.

IncentivesStrategy
Video How Internal Biases Impact Loyalty
Video
Customers in Crisis Mode: How Internal Biases Impact Loyalty

Watch this video to learn two behavioral science principles that can help guide your strategy for your loyalty program during a crisis.

Behavioral ScienceLoyaltyStrategy
Video Using the Right Resources to Make Business Decisions
Video
Navigating Crisis: Using the Right Data for Business Decisions

There’s no shortage of data in our news. Watch to hear why focusing on data that provides consumer behavior insights is best for making business decisions.

Behavioral ScienceData ScienceStrategy
Inspired Employees Improve Customer Experience Case Study
Case Study
Inspired Employees Improve The Customer Experience by 17%

Learn how we helped one hospitality company improve the customer experience and increase customer service rankings by revamping their recognition program.

Behavioral ScienceRecognition
Connecting with Customers During Crisis Resources
Video
How To Create Deeper Customer Relationships During a Crisis

Watch this short video to discover new approaches for brand loyalty programs during a time of massive economic disruption and increasing unemployment.

Behavioral ScienceLoyaltyStrategy